Responsible Gambling at JACKS.NL

At JACKS.NL, we are committed to providing a safe and enjoyable gaming environment. Gambling should always remain a form of entertainment, never a way to make money or escape problems. We encourage all our players to gamble responsibly and stay in control of their gaming habits.

Our Commitment

JACKS.NL operates under a licence issued by the Kansspelautoriteit (KSA), the Dutch gambling authority. We follow strict regulations to protect players and promote responsible gambling at every level of our platform.

Tools to Help You Stay in Control

We offer several tools that allow you to manage your gambling activity. These features are available in your account settings at any time.

• Deposit limits – set daily, weekly, or monthly maximum deposit amounts
• Loss limits – define how much you are willing to lose within a specific period
• Session time limits – receive notifications or be logged out after a set duration
• Reality checks – get periodic reminders of how long you have been playing
• Cool-off period – take a short break from gambling for a chosen timeframe
• Self-exclusion – temporarily or permanently block access to your account

Signs of Problem Gambling

It is important to recognise when gambling is no longer fun. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses by continuing to play after losing
• Neglecting work, studies, or personal relationships due to gambling
• Borrowing money or selling possessions to fund gambling
• Feeling anxious, irritable, or restless when not gambling
• Lying to others about your gambling habits

If you recognise any of these signs in yourself or someone you know, we encourage you to seek help immediately.

Where to Find Help

Several organisations in the Netherlands offer free and confidential support for people experiencing gambling-related issues.

CRUKS Self-Exclusion

The Dutch national exclusion register, CRUKS, allows you to exclude yourself from all licensed online and land-based gambling providers in the Netherlands. Registration in CRUKS lasts for a minimum of six months. During this period, you will not be able to access any regulated gambling platform, including JACKS.NL.

Protecting Minors

Gambling is strictly prohibited for individuals under the age of 18. JACKS.NL performs identity verification checks to ensure that no minors gain access to our platform. We urge parents and guardians to take the following precautions:

• Never share your gambling account credentials with minors
• Use parental control software to restrict access to gambling websites
• Educate young people about the risks associated with gambling

Play Responsibly

Remember that gambling is meant to be entertaining. Set your limits before you start playing, stick to them, and never gamble with money you cannot afford to lose. If gambling stops being fun, it is time to stop. Our customer support team is always available to assist you with any responsible gambling tools or concerns.